Troubleshooting

Quickly troubleshoot your camera and interface.

• Who do I contact for support services?
• Why are images missing in the interface?
• What happens if the camera loses power?
• What does a blinking or turned-off blue camera light mean?
• What happens if there is no cell service at the job site?
• How do I change the viewing angle on my Sapphire Series VPTZ camera?
• How do I change a SIM card?